Orders placed on ojana.fr are prepared within 24 to 48 business hours after payment validation.

Delivery costs

Metropolitan France

Standard delivery – Colissimo

• €8.00 - 3 to 5 business days
  

Express delivery – Chronopost

• 24-hour delivery
• Upon request by email only

For any order over €150, delivery costs are free. 🎁

DOM-TOM & European Union

Standard delivery – Colissimo

• DOM-TOM: €12.00 (6 to 18 days)
• Europe: €14.00 (5 to 10 days)
  

Express delivery – Chronopost

• 24-hour delivery
• Upon request by email only

For any order over €250, delivery costs are free. 🎁

Processing times

• Jewelry in stock: order preparation within 24 to 48 business hours, then shipping with Colissimo.
• Estimated delivery time : 3 to 5 business days after dispatch.
• Pre-order jewelry : an estimated manufacturing time of 4 to 6 weeks is required before dispatch.

Returns and exchanges

💛 Free returns within 14 days

If you wish to exchange or return your jewelry, it's simple and free.

Jewelry must be returned in its original, undamaged condition, with its packaging, accompanied by a copy of the invoice.

For any return request, please write to us via the contact form. We will provide you with the procedure to follow for returning the jewelry.